You are Here:
FAQ
E-mail
Setting up e-mail clients (MS Outlook, Outlook Express, MAC OS X Mail and Netscape Mail)
Article #18
What does "dynamic/dialup IP refused" error mean?Example: From: test@somedomain.com To: info@justonedomain.com (email address on 1&1 Mail Servers) test@somedomain.com tries to send an e-mail to info@justonedomain.com but receives the following error: Recipient address: info@justonedomain.com Reason: Remote SMTP server has rejected address Diagnostic code: smtp;550 rejected because of RBL: direct deliveries from this dynamic/dialup IP refused, use your ISP's smarthost. Remote system: dns;mx00.1and1.com (TCP|10.23.32.21|56202|217.160.230.12|25) This means that the IP(10.23.32.21) address test@somedomain.com is trying to send e-mail through is listed as a dial up dynamic IP. Normally if somebody was on an Internet connection and sends an e-mail they would use an e-mail server like smtp.isp.com. This e-mail server (smtp.isp.com) then makes a connection to the MX server of 1&1. Now 1&1 server takes the e-mail. So basically you should use one mail server to connect to another mail server. But when you receive the above error it means, that test@somedomain.com is directly trying to connect to 1&1 mail server from an IP without using a mail server. 1&1 does not allow dynamic IP address connections. This is to prevent spam. |
© 2008 1&1 Internet Inc - About 1&1 Internet