You are Here: FAQ ->Domains->SSL->Article #8


How do I cancel an SSL certificate?


1. Log in to cancel.1and1.com and click Cancel.

2. Select the radio button for, Cancel domains and/or additional items in this package and click Continue.


SSL Cancel 1


3. Use the pull down box next to SSL to select the date of cancellation.


SSL Cancel 2


4. Click Continue.


SSL Cancel 4


5. Click Finish.


SSL Cancel 4


Important: You will receive 2 e-mail messages sent to the address specified in your User Settings
in your 1&1 Control Panel. One message acknowledges that you have started the cancellation process
and the second contains a specific website link to activate the cancellation. In order to activate your
request and complete the process, you must follow the link e-mailed to you.

Your cancellation will not be completed until you have confirmed the cancellation request by following
the special link e-mailed to you. If you do not activate your request within the next 7 days, your cancellation
will be discarded and your contract will remain active.

If you do not receive an e-mail with this special cancellation confirmation link, please contact our Billing Team
(by e-mail at billing@1and1.com or by phone on 1-877-300-8316, Monday to Friday, 9am-5pm EST)
about the status of your cancellation to ensure your request will be processed correctly.

SD1B1301


Print Article
How useful was this article?
(From 5 = Very Useful to 1 = Not useful at all):
1 2 3 4 5


 © 2008 1&1 Internet Inc - About 1&1 Internet