You are Here:
FAQ
E-mail
Setting up e-mail clients (MS Outlook, Outlook Express, MAC OS X Mail and Netscape Mail)
Article #16
Problems sending e-mailSometimes Internet Service Providers are known to block Port 25. They expect their customers to use their outgoing servers to send e-mails. There is a way around this. We have provided an alternate port. It is 587. You can change the port number in your e-mail client. (Mostly found under Advanced Settings). A few examples are as follows: MS OUTLOOK 1. Open MS Outlook. Click Tools -> E-mail Accounts. ![]() 2. Choose View or change existing e-mail accounts and click Next. ![]() 3. Highlight the e-mail account and click Change. ![]() 4. Click More Settings. (Note: Make sure the box near Log on using Secure Password Authentication (SPA) is Unchecked 5. Change the port number of Outgoing Server (SMTP) to 587. Click OK. ![]() OUTLOOK EXPRESS 1. Open Outlook Express. Click Tools -> Accounts. ![]() 2. Select Mail tab, highlight the e-mail account and click Properties. ![]() 3. Select Advanced tab, and change the port number of Outgoing mail(SMTP) to 587. Click Apply and OK. ![]() NETSCAPE MAIL 1. Open Netscape Mail. Click Edit -> Mail & Newsgroups Account Settings. ![]() 2. Select Outgoing Server(SMTP). Change the port number to 587. Click OK. |
© 2007 1&1 Internet Inc - About 1&1 Internet