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Why am I having problems installing the software?


If you are having trouble installing software on your computer, temporarily disable programs that scan or manage disk activity.
Programs that scan or manage disk activity can conflict with the activation process. Once the installation is complete you can
re-enable these programs.

Programs that scan or manage disk activity include:
Virus protection software
Firewall software
Software that manages hard disk activity in the background
Software that stores deleted files or removes temporary files from the system
Software that manages the system boot functions or boot sector

For instructions on how to disable a program, refer to its documentation. To disable firewall software, contact your system administrator.



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