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How do I use Cyberduck to connect to my webspace via FTP?


Use the steps below to connect to your shared hosting webspace (or storage space) via SFTP, FTPS, or FTP(insecure). The reference images provided reflect Cyberduck 4.2.1 on a Macintosh.

Cyberduck is a free FTP program (also called an FTP client) that allows you to upload, download and change permissions of files you keep in the webspace of your 1&1 package. FTP is insecure in that it transmits your password in plain text. The good news is that FileZilla supports FTPS and SFTP and you can use these secure versions of FTP to transfer your files.

Step 1:

You will need to download Cyberduck before you can continue with the remaining steps. Cyberduck is completely free and works on Windows and Macintosh operating systems. The installation instructions are not covered in this article but should be easy to follow.
Step 2:

Launch the Cyberduck program, either from the Start Menu, Finder, your desktop, or however you normally launch programs. Once the program is open, click the Open Connection button.

open connection button highlighted in Cyberduck window
Step 3:

Enter the required information. If you need help finding your FTP username or need to reset your FTP password, please reference What is the required information for an FTP connection? Use the images below as reference, depending on your package.

SFTP for Linux packages














SFTP ONLY
Protocol SFTP (SSH File Transfer Protocol)
Host name Domain name in your package
Port number 22
User name FTP username from Control Panel
Password FTP password from Control Panel



FTPS for Windows packages














FTPS ONLY
Protocol FTP-SSL (Explicit Auth TLS)
Host name Domain name in your package
Port number 21
User name FTP username from Control Panel
Password FTP password from Control Panel



Plain FTP for any package (insecure)














FTP ONLY
Protocol FTP (File Transfer Protocol)
Host name Domain name in your package
Port number 21
User name FTP username from Control Panel
Password FTP password from Control Panel


Step 4:

If you are connecting via FTPS, you will be prompted to accept the SSL certificate when connecting. Click the Continue button.
Step 5:

You should now be connected and can begin transferring files.


For more help with using the program, check the Help - Cyberduck page.


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